Headquarters: Toronto
URL: https://zenduit.com
As an Inbound Lead Qualifier & Expert Researcher, you will play a critical role in our sales process by identifying, qualifying, and nurturing inbound leads. You will be responsible for conducting thorough research on potential clients, setting up appointments, and managing chat communications to ensure a seamless customer experience. Your expertise in research and communication will help drive our business growth and ensure that our sales team is equipped with high-quality leads.
Key Responsibilities:
- Lead Qualification: Identify and qualify inbound leads based on specific criteria, ensuring that only high-potential leads are passed on to the sales team.
- Research: Conduct in-depth research on potential clients, industries, and market trends to provide valuable insights that will aid in the sales process.
- Appointment Setting: Schedule appointments between qualified leads and our sales team, ensuring that all necessary information is communicated effectively.
- Chat Management: Manage chat communications on our website, providing prompt and accurate responses to inquiries and guiding potential clients through the initial stages of the sales funnel.
- Data Management: Maintain accurate records of leads, research findings, and communication logs in our CRM system.
- Collaboration: Work closely with the sales and marketing teams to refine lead qualification criteria and improve overall lead quality.
- Reporting: Provide regular reports on lead qualification metrics, research findings, and appointment setting to help track progress and optimize processes.
Qualifications:
- Proven experience in lead qualification, research, and appointment setting.
- Strong research skills with the ability to gather and analyze data from multiple sources.
- Excellent written and verbal communication skills.
- Experience managing chat communications in a professional setting.
- Proficiency with CRM systems, preferably Zoho CRM.
- Highly organized with strong attention to detail.
- Ability to work independently and manage time effectively in a remote environment.
- A proactive attitude with a willingness to learn and adapt to new challenges.
What We Offer:
- Competitive salary and benefits package.
- Opportunity to work with a dynamic and innovative team.
- Flexible remote working environment.
- Ongoing training and professional development opportunities.
- The chance to play a key role in the growth of Zenduit.
How to Apply: If you are a motivated individual with a passion for research, lead qualification, and communication, we want to hear from you! Please submit your resume and a cover letter outlining your relevant experience and why you would be a great fit for this role.
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