Headquarters:
URL: https://constructive.co
Constructive is a leading social impact strategy and design firm that helps advance social, environmental, and economic justice. We’re a close-knit, committed team of experts and advocates who partner with ambitious organizations to make the world a more fair, equitable, and sustainable place. Constructive’s culture is built on values that are the core of who we are—deeply held beliefs about the importance of integrity, empathy, accountability, trust, teamwork, and respect that add purpose to our lives and can be seen and felt in everything we do. If you’d like to get a feel for our culture, read our company values here.
About the Role
As a Project Manager at Constructive, you will be responsible for managing our retainer accounts, including tiered partner services and basic maintenance clients. You will collaborate with a diverse group of professionals including designers, developers, and content creators to achieve project goals. Your responsibilities will include overseeing project timelines, budgets, and client satisfaction, as well as mitigating risks and issues that may arise during project execution, fostering a culture of innovation and collaboration, and ensuring deliverables meet our standards of quality. To be successful in this role, you should possess a strong understanding of web development, and design, and be adept at communicating and leading cross-functional teams.
Your Core Responsibilities
- Overseeing and managing the successful delivery of multiple development and maintenance projects, ensuring they are delivered on time, within budget, and to agency standards
- Leading and managing cross-functional teams including designers, developers, content creators, and strategists to ensure project success
- Creating and maintaining project plans, timelines, and budgets, and tracking progress against project goals
- Managing client relationships and communication throughout the project lifecycle, including setting and managing client expectations
- Identifying and mitigating project risks and issues, and developing contingency plans as needed
- Ensuring that projects are delivered to a high-quality standard, including conducting quality assurance reviews and ensuring compliance with industry standards and best practices
A look at the types of projects you will be responsible for
- Retainer clients who are continuously evolving, expanding, and enhancing their brand and website. The work may range from developing an impact report to copywriting for a press release to designing a new microsite for a conference.
Skills & Experience You’ll Need
- 3+ years of digital project management experience, preferably within an agency
- 3+ years of client-facing experience
- 2+ years of experience managing web development projects in WordPress
- Experience working in a remote setting
- Experience writing tickets for developers
- Ability to adapt to changing project courses
- Ability to manage complex stakeholder groups
- Strong understanding of digital marketing, web development, and brand design
- Excellent proactive communication, leadership, and interpersonal skills, and the ability to build and maintain strong client relationships
- A resourceful, self-starting approach to problem-solving, documentation, and communication
- Proven ability to manage cross-functional teams and to motivate and inspire team members to achieve project goals
- Capable of flagging potential risks and concerns to appropriate internal stakeholders throughout a project
- Strong organizational and time management skills, with the ability to manage multiple projects and competing priorities simultaneously
- Experience with project management software and remote tools (e.g. Asana, Slack, Harvest, Forecast) and a working knowledge of Agile methodologies and processes
- Strong presentation and public speaking skills, and the ability to communicate complex project information to stakeholders and clients clearly and concisely
Nice-to-Haves That Will Make a Big Difference
- Certifications in project management, such as PMP, or other relevant certifications in digital marketing or related fields
- Experience with different project management methodologies such as Scrum, Kanban, or Waterfall, as well as a willingness to adapt to new methodologies and tools as needed
- Experience with Drupal as a project manager or otherwise
- Familiarity with project management tools and platforms used by clients, such as Salesforce, Hubspot, or Marketo, and the ability to integrate those tools with agency processes and workflows
- Experience with sprint planning and agile methodology an asset
Contract Expectations:
- Hourly rate between $40 - $60 per hour
- Availability: 15-20 hours per week aligned as much as possible with our working hours (9:00 AM - 5:30 PM ET)
- Term: This will be an ongoing commitment
Our Commitment to Diversity & Inclusion
We believe strongly that diversity is one of our greatest strengths—that the more perspectives we bring to the mix, the better we are as people and the better partner we are for our clients. So, in considering if Constructive is a good fit for you, know that all we care about is that you’re qualified to do the job, share most or all of our values, and want to be here. These are the things we’ll be evaluating for every applicant—and if you meet those and add to our diversity, all the better.
Interested? Great!
Submit your application HERE!
What happens next?
We’ll begin reviewing candidates on September 23. If we feel it’s a good fit, we’ll get in touch with you via email to schedule an interview. You can expect to meet with 2-3 members of our team before an offer is made.
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